Customer FAQ's

    1. What is BidJunction?

    BidJunction is an online platform allowing buyers and sellers to participate in auctions, including forward and reverse auctions (tenders).

    1. How do I register on BidJunction?

    You can register on BidJunction by visiting our website and clicking the "Sign Up" button. Follow the prompts to create your account.

    1. Is BidJunction secure?

    Yes, BidJunction is a secure platform. We use advanced encryption technologies to protect your personal and financial information. All transactions are safe and reliable.

    1. What payment methods are accepted?

    BidJunction accepts Cash on Delivery (COD), RTGS (Real-Time Gross Settlement), and cheque payments.

    1. How do I place a bid?

    Once you find an auction you're interested in, click on the "Place Bid" button and enter your bid amount. You can update your bid during the auction if needed.

    1. How do I know if I've won an auction?

    If you have the highest bid when the auction ends, you'll be declared the winner. BidJunction will notify you via email and provide further instructions.

    1. What happens if I'm outbid?

    If someone outbids you during an auction, you can choose to place a higher bid or let the auction conclude without your participation.

    1. How do I list an item for auction?

    After logging into your BidJunction account, click the "Sell" tab and follow the prompts to list your item, including details like starting price and auction duration.

    1. Can I cancel a bid or listing?

    Bids and listings on BidJunction are generally binding. However, in exceptional circumstances, you can contact our support team for assistance.

    1. How do I contact BidJunction for support?

    You can contact BidJunction's support team via email, phone, or the live chat feature on our website. Our support staff is available 24/7 to assist you.